1.How long will my order be processed and delivered?
After receiving your order, it will take 12 hours for us to prepare for your order and then send to you as soon as possible Within our working days– Monday to Friday. On weekends we provide online service. Normally, you will receive your product within 5-10 working days.
2.How do I place an online order?
Select the Items that you want to order ,Click on "Add to my cart" , check out step by step, Then we will received your order.
3.How can I check the status of my order?
You can log into your account and check the status of your order in the order history. If you have questions, you can click Llive Help for live chat Or contact with us by Email: elain_sharing@hotmail.com.
4.How can I be certain that my order has been received?
Upon completion of your order, Bestgolfs will send you an order confirmation e-mail to specify the products , quantities ordered, Total price, and your designated email address. Or you can go to EMS website and check your order status by tracking number.
5.Can I change my online order?
Please contact with us within 6 hours after you submitted your order If you want to change it!
6.Is it safe to order on your website?
Yes!! don't worry about it! It is safe to order on our website. We use industry-standard encryption technologies when transferring and receiving customer data exchanged with our site server. Shopping at our website is 100% safe. All the payment process is done by MateCharge, which is known by its top security and anti-fraud systems. None of your credit-card details will be revealed.
7.What should I do if I can not receive the shipment?
We will track your order on net using the tracking number. If it is convinced that the product is confiscated by custom or lost for our reasons, we will resend to you as quickly as we can. However, we will not be responsible for the lost if you afford us incorrect shipping address or any other reasons for yourself.
8.Do you deliver your products worldwide?
Yes, we deliver our products worldwide. However ,if your place is untraversed, it will cost you more postage to deliver your prodcut.
9.Do your prices include any Sales Tax?
All of our price including Sales Tax ,it is mean that we will pay for the sales tax!
